Shipping & Handling

‼️ NOTICE ‼️

Dear Noor Arfa Stylist,

The HQ would like to advise Noor Arfa Stylist to choose the DHL WOOCOMMERCE courier service because lately there have been many complaints about lost items using the J&T EXPRESS service.

HQ will also not be responsible if Noor Arfa Stylist is still using J&T EXPRESS services and the items posted are lost or severely damaged involving J&T EXPRESS couriers.

This is because J&T EXPRESS itself does not want to be responsible for the goods. However, HQ will pay damages to Noor Arfa Stylist according to the rate of payment by J&T EXRESS to HQ.

We apologize for the inconvenience caused. Hopefully this info is in Noor Arfa Stylist’s notice.

This info was updated on 29th September 2022.

 

Noor Arfa processes orders for shipping from Monday to Friday, excluding public holidays. Orders received on weekends and holidays will be processed the next business day.

DOMESTIC SHIPPING
Domestic shipping within Malaysia (East & West Malaysia) is shipped and dispatched from Kuala Lumpur via Pos Laju Malaysia. Pos Laju is the leading courier company in Malaysia, which has the widest network coverage and the largest courier fleet in Malaysia. For more info, please visit www.poslaju.com.my

INTERNATIONAL SHIPPING
Noor Arfa is pleased to offer shipping worldwide. For a list of other countries that we ship to and general inquiries on international shipping, you may contact our team by emailing sales@noorarfa.com and we will calculate the shipping to your destination.

SHIPPING RULES AND RESTRICTIONS
We are not responsible for merchandise risk of loss after the courier has delivered the order to the address. We do not take responsibility if the courier cannot deliver the package in time due to incomplete address, misspelled address or no recipient at the address. Free shipping will be given if there are mistakes in the order(s).

TRACKING YOUR SHIPMENT
Once your order has been shipped, you will receive an automated e-mail with your tracking information. You can track your parcel here.Please allow some time for the status of the shipment to correctly display at the above link.

𝑵𝒐𝒐𝒓 𝑨𝒓𝒇𝒂
𝑆𝑒𝑛𝑦𝑢𝑚𝑎𝑛 𝐾𝑒𝑏𝑎ℎ𝑎𝑔𝑖𝑎𝑎𝑛𝑚𝑢💜

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